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CASE STUDYPROPTECH · MULTIMODAL COWORKING MOBILE APP

Awfis

A digital backbone for India's largest coworking operator — AI-driven pricing and forecasting, a consumer booking app with door access, cafe POS, and facility management tools.

124Weeks operated
8k+Hours of work
8Engineers

The brief

Provide a dedicated development team to build and maintain Awfis's entire technology stack — from AI-driven business intelligence (pricing, discount prediction, document processing) to consumer mobile apps, cafe POS systems, facility management tools, and the main marketing website — enabling Awfis to digitize operations across coworking spaces, meeting rooms, cafes, and enterprise services at scale.

What we built

A comprehensive digital platform for Awfis, India's largest coworking operator, built across 5 major product tracks:

  • AI/ML intelligence layer — price prediction, discount optimization, sentiment analysis, document extraction (agreements/invoices), sales forecasting, and image recommendation
  • Consumer-facing coworking mobile app (iOS/Android) with booking, F&B, KYC, payments, notifications, and Spintly door access
  • Awfis Cafe POS tablet app with multi-payment rail (PayU, Sodexo, wallet, Pine Labs printer) and companion web ordering portal
  • Facility operations apps — Meeting Room Scheduler (Crestron tablet kiosk), Visitor Management System, and BPM internal ops platform with AI-powered R&M inspection
  • Marketing website (awfis.com) enhancements with SEO, Meta pixel, GTM, Mixpanel analytics, and promo page infrastructure. A full CoworkingV4/Elevate app revamp is underway consolidating all booking types, wallets, vouchers, and marketplace features.
⊛ Live in production

Coworking app on Play Store and App Store; Awfis Cafe POS tablet app in production; Meeting Room Scheduler running on Crestron devices at Awfis centers; BPM web and mobile app in production with CSAT, ASR, pending collections, and AI R&M module; Visitor Management System deployed; awfis.com with locality filter, Meta pixel, GTM, Mixpanel, coupon slider, and awfis-pulse portal live; Gift voucher (Gyftr) marketplace live in production; VO Dashboard live; company wallet and payment reminders live in BPM.

How it was built, phase by phase.

8 workstreams across 124 weeks of operated delivery

  1. (001)BUILDWeek 1–20 (Dec 2023 – Apr 2024)

    AI/ML Platform: Price Prediction & Discount Optimization

    Multi-model ML pipeline for coworking space price prediction and discount bucket forecasting.

    ✓ Deployed price prediction and discount bucket prediction APIs on IP server; auto-retrain capability added

    PythonXGBoostRandom ForestSVMDBSCANMLflow
  2. (002)BUILDWeek 4–8 (Jan 2024 – Feb 2024)

    Sentiment Analysis & CRM Ticket Intelligence

    NLP-based sentiment analysis and ticket/review classification system for coworking CRM. Used NLTK, embeddings, ChatGPT API labeling, and unsupervised clustering models including K-means and DBSCAN.

    ✓ Sentiment model deployed as Python package API; 5 labeling schemes compared and best validated with client

    PythonNLTKChatGPT APIK-meansDBSCANSVM
  3. (003)BUILDWeek 5–17 (Jan 2024 – Apr 2024)

    Document Intelligence: Agreement & Invoice Data Extraction

    Hybrid AI pipeline for extracting structured data points from legal agreements and invoices using OCR (pytesseract, AWS Textract, camelot), regex classifiers, and LLM prompting (GPT-4, Phi, Mistral, T5).

    ✓ Deployed agreement classifier and invoice extraction APIs; AWS Textract integrated for scanned document support

    PythonpytesseractAWS TextractcamelotChatGPT APIPhi-1.5
  4. (004)BUILDWeek 16–22 (Apr 2024 – May 2024)

    POS Sales Analytics & Forecasting (Awfis Cafe)

    Time-series forecasting and EDA on point-of-sale data from Awfis Cafe. Implemented ARIMA, NHits, XGBoost 2.0 for weekly/daily/hourly sales forecasting, incorporating space occupancy and holiday data.

    ✓ Payment forecasting API deployed; POS EDA report with KPIs, peak sales hours, and top-selling items delivered

    PythonARIMANHitsXGBoostpandasmatplotlib
  5. (005)BUILDWeek 22–124+ (May 2024 – ongoing)

    Coworking Mobile App (iOS & Android)

    Full-featured React Native coworking app covering day pass booking, meeting room reservations, F&B ordering, KYC via Equal SDK, visitor invite, push notifications (Firebase), deep linking, discount coupons.

    ✓ Published on Play Store and App Store; v4 full revamp (CoworkingV4) in progress with modular architecture

    React NativeFirebasePayU SDKEqual SDKSpintly SDKRedux
  6. (006)BUILDWeek 27–68 (Jun 2024 – Feb 2025)

    Visitor Management System (VMS) App

    Android app for coworking reception/gate management covering visitor registration, photo capture, delivery drop-off, day pass and meeting room booking status, KYC checks, gate selection, attendance tracking.

    ✓ VMS app deployed and tested across Awfis centers; new VMS v2 rebuild underway with full design system

    React NativeAndroidREST APIsQR ScannerCamera API
  7. (007)BUILDWeek 28–52 (Jul 2024 – Dec 2024)

    Awfis Cafe POS Tablet App & Web Cafe

    Android tablet POS application for Awfis Cafe supporting card, app, Sodexo, UPI, send-link, and wallet payments; Pine Labs printer integration; online order tab; local SQLite menu caching.

    ✓ POS tablet app released to production; web cafe portal live with Mixpanel analytics and promo code support

    React NativeAndroidPine Labs SDKSodexoPayUSQLite
  8. (008)DEPLOYWeek 58–70 (Jan 2025 – Mar 2025)

    Meeting Room Scheduler App (Tablet/Kiosk)

    Tablet-installed web application running on Crestron devices, displaying real-time room availability (green/red indicator), QR generation, full-screen mode, meeting extension flow, and feedback collection.

    ✓ Deployed and running on Crestron devices outside Awfis meeting room doors; extension and feedback flows live

    ReactNext.jsCrestronQR generationREST APIs

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